Privacy policy

Privacy policy

I. Preamble

The purpose of this Privacy Policy is to inform the user of the site (hereinafter referred to as the “User"), the means implemented in the context of the collection and processing of User data when visiting the site of the company Vivenda-Descollaz, hereinafter referred to as the Company.

The Company pays particular attention to the respectful processing of the personal data of its Users and respects the laws in force relating to the protection of personal data, in particular the provisions of Regulation (EU) 2016/679 of the European Parliament and of the European Council of April 27 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (“GDPR”) as well as the corrigendum to Regulation (EU) 2016/679 of 23/05/2018 .

The User is reminded that this Privacy Policy applies in addition to our General Conditions of Use and our General Conditions of Sale when they exist. By accessing our site, and subscribing to the services, the User consents to the collection and then the processing of his Data according to the methods indicated herein. If the User does not wish to have his Data collected under the conditions defined below, he must absolutely refrain from using the site or configure his browser to determine the data he agrees to collect.

This Privacy Policy may be modified at any time by the Company, in particular to comply with any regulatory, jurisprudential, editorial or technical changes and will notify the User. In case of doubt, the user is invited to refer to the latest version of the online Privacy Policy before browsing.

II. Definitions

« Data » means the personal data of the User processed by the Company, in accordance with Article III of this Privacy Policy.

« Publishers » means, in particular, the companies responsible for processing that may publish one or more Sites or Applications. This list, although it cannot be completely final, is presented in Article III of this Privacy Policy.

« Services » means, without this list being exhaustive, all the programs, multimedia services and applications linked to the Publishers and in particular content concerning current events and communities such as the Site’s comment spaces.

« Site » means the websites (and associated sub-domains) described in Article III, accessible using available technologies and in particular a server, computer, tablet and / or terminal mobile.

« User » means any natural person having access to the Site, to the Applications, or to the Services whatever their quality (individual or professional), the place where they are, the connection methods, the object and the purpose of their access to published information.

III. What data is collected? Who is responsible for the processing?

The Company collects and processes User Data respectively when they access the Site and Applications and when they subscribe to the Services. The list below will give the User an overview of the data collected, and the data controller for the site concerned:

Publisher website URL:
Processing manager: Vivenda descollaz
Declarative data collected: name, first name, company, login, password, civility, address, telephone and mobile numbers, date of birth, e-mail.
Use of the data collected: activities, transactions, orders, newletters, contact.
Recipients of the data collected: Vivenda descollaz

The Company informs the User that no so-called “sensitive” data within the meaning of the legislation in force showing directly or indirectly, its racial, ethnic origins, political, philosophical, religious opinions, such as data relating to its health or her sex life, as well as any union membership, is not collected.

The Company processes this data essentially in execution of the contract which binds it to the User (CGU / CGV), on the basis of the latter’s consent, or in application of a legal obligation, and because of their legitimate interest in quality of data controller, in accordance with the purposes detailed below, without prejudice to the rights of the data subjects and within the framework of appropriate security measures.

IV. For what purposes are your data collected?


• The proper functioning of the site, the continuous improvement of the Services;
• Payment management for Services;
• The constitution of files of members registered with the Services;
• Sending advertising offers from the Company if the User has agreed to be contacted for this purpose;
• The development of statistics intended to improve the functioning of the site and the Services, in particular in order to carry out analyzes of frequentation of the site, applications and Services (most or least visited modules, preferred routes, etc.) and of the " improve by adapting it to the needs and tastes of Users (recognition of the User when accessing the Sites);
• The management of requests for the right of access, rectification, erasure, limitation and opposition;
• The geolocation data allow an optimal exploitation of the Services as well as the sending of targeted advertising offers according to the location of the latter

V. Communication of your data to third parties

The Company shares certain Data with various service providers such as hosts within the strict framework of the execution of service contracts and software licenses which bind them to them, without for the latter, having the authorization to use the Data for other purposes. The Company may also share certain Data with social media platforms (Facebook, Twitter, etc.) as soon as the page buttons are visible. It is therefore recommended that the User check the privacy policies of these actors. The Company is likely to communicate User Data in order to comply with current regulations and legislation and to respond to requests from public or government authorities. The Company undertakes, however, to notify the User thereof under the conditions provided for by the laws and regulations in force. The Company may finally be required to communicate User Data in order to apply or ensure compliance with the general conditions relating to the site, services, protect the activities of the Vivenda Descollaz or bring any necessary action or to establish and / or exercise their rights, defend themselves against any legal and / or judicial claim. The Company informs the User that it requires its subcontractors to comply with the GDPR and that they do not share their Data with any other third party except in duly authorized cases.

VI. How long does the Company keep your data?

The User Data will not be kept beyond the period strictly necessary for the purposes pursued and as set out herein, in accordance with the law. User Data is erased when the retention periods expire, namely:

• For names, first names, address, email, telephone, date of birth: three (3) years from the end of the relationship between the User and the Company
• For accounting data and supporting documents responding to orders: ten (10) years from the conclusion of the contract

Data relating to bank cards is deleted once the transaction has been completed, that is to say upon the effective payment of the order. These data may be kept for the purpose of proof in the event of a possible dispute with the transaction, in an intermediate archive, for a period of twelve (12) months (or fifteen (15) months for deferred debit payment cards) following the debit date.
In any event, the data relating to the visual cryptogram is not stored and the data relating to the bank card used is deleted when its expiration date is reached.
The shelf life of Browser Cookies in the User’s terminal is a maximum of twelve (12) months from their placement and the shelf life of Order Cookies is a maximum of six (6) days from their placement.

VII. What are your rights and how to exercise them?

The User is informed that he has the Data collected and processed by the Company:
• a right of access (article 15 GDPR),
• a right of rectification (article 16 GDPR),
• a right to erasure (article 17 GDPR),
• a right to limit processing (article 18 GDPR),
• a right of opposition (article 21 GDPR),
• a right to portability (Article 20 GDPR)
as these rights are defined by the GDPR.

The User who would like to exercise these rights is invited to inform the Vivenda Descollaz manager by email, accompanied by proof of identity, at the following email address:

The Company will have 2 (two) months to respond following receipt of the User’s request. In addition, the User may at any time refuse to allow his Data to be used by the Company or by its partners for sending offers or for any other direct marketing purposes. To do this, the User can unsubscribe in his personal online space, by clicking on the unsubscribe option at the bottom of the emailings received.

VIII. Configuring the data collected

The Company informs the User of the configuration / exercise of their rights based on the Data collected, and third-party cookies placed on their terminal. For more information on the cookies placed by the Company, we invite you to consult the “Cookies" section below.

Data collected for the following purposes: SETTING
General data allowing the proper functioning of the sites, the permanent improvement of the Services. Data essential to the Services, not configurable.
Data relating to payment management for Services and litigation. Data essential to the Services, not configurable.
Data allowing the constitution of files of members registered with the Services; Internet user management in his login area.
Sending editorial (newsletters) and advertising offers from Vivenda Descollaz if the User has agreed to be contacted for this purpose. Unsubscribe from newsletters / commercial offers by clicking on the link relating to the message.
The development of statistics intended to improve the functioning of the Site and the Services, in particular in order to carry out analyzes of frequentation of the Site and the Services (most or least modules seen, preferred routes, activity levels by day of the week and by time of day, etc.) and improve it by adapting it to the needs and tastes of Users (recognition of the User when accessing the Sites Request to delete from Vivenda Descollaz databases by writing, with proof of identity, to the following address: info @ vivenda
The development of statistics intended to improve the functioning of the Site and the Services, in particular in order to carry out analyzes of frequentation of the Site and the Services (most or least visited modules, preferred routes, activity levels per day of the week and hour of the day, etc.) and to improve it by adapting it to the needs and tastes of the Users (recognition of the User when accessing the Sites) Deletion of the history of cookies in the browser;
Implementation of “private browsing” during browsing;
Request to delete from Vivenda Descollaz databases by writing, with proof of identity, to the following address:
Managing requests for the right of access, rectification, erasure, limitation and opposition. Request to delete from Vivenda Descollaz databases by writing, with proof of identity, to the following address:
Geolocation data Check / uncheck the box in the privacy settings of your device or browser.

IX. Obligations of the Company as data controller

In its capacity as data controller for their respective processing described in III and IV of this Privacy Policy, the Company undertakes to comply with all of the obligations incumbent on it under the laws and regulations in force. The Company indicates to the User to implement all the appropriate technical and organizational means to ensure the security of the treatments carried out, guarantee the protection of the rights of the persons affected by the treatments, and meet the requirements of the regulations and legislation in force to guarantee the security of User Data, and to prevent any risk of loss, deterioration or improper use thereof, or communication to unauthorized third parties, in particular by the security of computer systems, secure access and the required compliance and security requirements from subcontractors. In addition, the Company undertakes to restrict access to User Data to only personnel duly authorized for this purpose.
In the event that the Company is the victim of a fraudulent intrusion or malicious acts of third parties in the system that has effectively compromised the security of the Data collected from the User, the Company undertakes to notify the User concerned by said infringement if the latter was likely to create a high risk for his rights and freedoms. In addition, the Company undertakes to inform the judicial and competent authorities of any fraudulent intrusion into the system. However, the Company cannot be held liable in the event of a breach of computer security which may cause damage to computer equipment, as well as in the event of fraudulent intrusion or malicious acts by a third party in the system, on the account of the User or the Site.

X. Managing cookies

A Cookie is a text file that can be saved in a terminal (computer, tablet, smartphone) when consulting Sites or subscribing to a Service with navigation software. A Cookie allows its issuer, during its period of validity, to recognize the terminal concerned each time that this terminal accesses digital content comprising Cookies from the same issuer.
The User is informed that, during his connections to the Site and when using the Services, Cookies are installed on his reception terminal (computer, tablet, smartphone, etc.) for the proper functioning or optimization of the Services, or on his browser subject to the choice expressed by the User concerning Cookies, this choice being able to be modified at any time.

i. What are the purposes of Cookies?

Site navigation cookies
Navigation Cookies improve the performance of the Services in order to provide the User with better use of the Sites. In particular, they allow the Company to memorize information relating to the User’s registration or their access to the Site and its Services, to ensure the security of the Site, to adapt the presentation of the Site to display preferences from the User’s terminal and allow the User’s access to their personal space on the Site.

Audience measurement cookies
Audience measurement cookies help to establish statistics and volumes of attendance and use of the various elements making up the Site and Applications (sections and content visited, routes), allowing the Company to improve the interest and of the Services.

Social media sharing cookies
The Company offers the User the possibility of benefiting from the functionalities allowing sharing of editorial content and any type of content published on the Site through social networking sites. Social network cookies are managed by the publisher of the social network site. The User is invited to read the cookie management policy for social networks on the sites concerned.

Behavioral analysis and data targeting cookies
Behavioral analysis cookies make it possible to identify what information on the Site and Applications could interest the User the most, to help improve its navigation and make it more interesting.

Cookies for advertising purposes
Cookies make it possible to offer advertisements adapted to the User’s interests, to count and identify the advertisements displayed, to assess the number of users who have clicked. These Cookies can be deposited by the Company or by commercial partners of Vivenda Descollaz.

In addition, the Company is likely to process data related to the sending of an advertising message to the User, in particular, the opening of the message, its consultation, its consultation of the Service offered in this advertising format, its possible response. , the subscription to this Service.

ii. User choices regarding Cookies

The User is informed that the Company’s partners and any other third party may be required to place Cookies on the Site. Only the issuer of a Cookie is likely to read or modify the information contained therein and the Company has no access or control over the Cookies that third parties may be required to use. The issue and use of Cookies by third parties is subject to the privacy policies of those third parties in addition to the provisions of this Privacy Policy. Consequently, the User is invited to visit the websites of these third parties for more information on the Cookies that they record and how the User can manage them.

Cookies agreement

The User is presumed to have given his agreement:
• by clicking on the “I accept" button on the information banner visible when they first connect to the Sites;
• by continuing to navigate, that is to say when the User has clicked on an element of the Site (image, link, “search" button etc.) or has gone to another page of the Site.

If the User accepts via his navigation software, the recording of Cookies in his terminal, the Cookies integrated in the pages and contents which he has consulted may be temporarily stored in a dedicated space of his terminal. They can only be read by their issuer. The agreement given by the User is only valid for a period of twelve (12) months from the first deposit in the equipment of the User’s terminal, following the expression of the latter’s consent.

Rejection of Cookies

If the User refuses the registration of Cookies in his terminal or his browser, or if he deletes those registered there, the User is informed that his browsing and experience on the Site or the Application may be limited. This could also be the case when the Company or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet. If necessary, the Company declines all responsibility for the consequences linked to the degraded functioning of the services resulting from the refusal of Cookies by the User of the impossibility for the Company to record or consult the Cookies necessary for their operation due to the choice of the User.

Configuration of the navigation software

The User can configure his navigation software so that Cookies are saved in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User can also configure his navigation software so that acceptance or rejection of Cookies is offered to him punctually, before a Cookie is likely to be saved in his terminal. For the management of Cookies and the choices of the User, the configuration of each browser is different. It is described in the browser’s help menu, which will allow you to know how to modify your preferences regarding Cookies.

En poursuivant votre navigation sur ce site, vous acceptez l'utilisation de Cookies pour réaliser des statistiques de visites.